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New Manager's Guide:
How to Face and Resolve Employee Conflicts

By Tom Armstrong

Price: $79

Given the stressful nature of the workplace, conflict is inevitable. Employees are faced with a lot to do, little time to do it, and a variety of personalities they must work with.

As a new manager, you're right in the thick of it—and it's your responsibility to ensure that runaway conflicts don't interrupt your group's work. Discover how to recognize and understand the wide range of employee conflicts that can occur, and the problems—and opportunities—that can come out of them with the New Manager's Guide: How to Face and Resolve Employee Conflicts. Download a sample page from the report. (148 KB)

This downloadable report will show you how to:

• Build conflict awareness into your day-to-day management routines
  
• Become aware of and understand your own feelings—positive and negative—about conflict
  
• Get a handle on conflicts caused by employee rivalries, cliques, competing obligations and loyalties, and more
  
• Work with employees to resolve their conflicts

And more!

With conflict also comes insight and energy.

Learn to manage conflicts, and discover the good as well as the bad—it's all in this downloadable report.

*Delivered in PDF format only